Using LTL Freight Tracking can be a very efficient way to promptly get your freight to its destination. It can also help you reduce costs and improve the overall cash-to-cash cycle of your business.
Improve customer service
Increasing consumer expectations of faster shipping and convenient pickup and delivery options are forcing retailers and suppliers to re-engineer their supply chains. LTL freight tracking allows shippers to react to changes in delivery windows and track shipments in real time. Getting the most out of your shipment data can improve customer experience. A modern 3PL can provide time-framed updates on your shipments and help you monitor your entire supply chain to improve efficiency and performance. In addition, advanced fleet technology solutions allow you to communicate with customers more effectively. For example, you can send them an email as soon as your driver is about to arrive at their location. To deliver the best customer service, your shipping team should be well-versed in all aspects of the freight process. From identifying problems in the supply chain to ensuring your delivery is on time, a knowledgeable team can help you achieve your goals. You can use visibility tools to analyze your carrier’s data to determine how many shipments are late, which pages are at risk, and to predict ETAs for your next delivery. The data provided can be used to optimize warehouse space, plan work, and prepare for future shipments. A good customer service strategy starts with an open conversation with your shippers. Communicate delivery issues and give your customers a chance to address them. Not only will this improve their satisfaction, but it will also alert them to any problems you may have with your logistics.
Improve cash-to-cash cycle
Using a tracking device to keep tabs on a shipment’s progress is no small feat. Knowing where a consignment is headed can result in costly delays and extra charges. Tracking a load is the first step in establishing a healthy business relationship with your carrier. In addition to a simple time and attendance system, you’ll want to use a specialized software program to keep a pulse on the speed of your shipments. This will ensure you get paid on time and for your money’s worth. With a suitable tracking device, you can rest assured that you’ll be ahead of the competition. Having a good track record means you’ll be rewarded with more money and fewer hassles, leading to greater productivity and more satisfied customers.
Predict the estimated time of arrival
When a package or shipment is transported, it is essential to know when it will arrive at its destination. For this, LTL freight tracking is a great option. This will ensure you know when your shipment is on its way and that you can prepare yourself for any unexpected delays. You can improve your shipment performance and increase customer satisfaction with tracking. Customers want to know when their packages will arrive, and having accurate delivery information will help to build trust and foster relationships. Having an ETA can allow you to monitor your entire fleet. It is also essential to choose a suitable carrier. A quality shipper can improve your delivery and help to reduce delays. Whether you’re a carrier or a shipping broker, visibility tools can provide you with predictive ETAs. These ETAs can be integrated into existing systems. You can even set up alerts to notify you when a shipment is late.
Reduce costs
LTL freight tracking can be a valuable resource for those who ship frequently. It gives you real-time access to your shipments, from pickup to delivery. You can also track your shipments by bill of lading number, PO number, or pickup date range. Taking fewer trips and ensuring your load gets onto the truck quickly will save you money. It can cut your costs by 30 percent. Carriers love working with consistent shippers. They know how to get the job done and can negotiate reduced rates. Another cost-saving tactic is to encourage consumers to buy in bulk. This can be accomplished by offering free shipping and incentives to customers. As a result, retailers will book more oversized shipments, saving you money. Freight companies have started to offer consolidation services to small and mid-sized shippers. These programs allow smaller companies to combine shipments on the same lane. The savings can range from 15 to 25%. In addition to the benefits of combining shipments, it can help to reduce the labor and dock bay costs associated with handling loads individually. A transportation management system can allow companies to analyze their freight spending and create customized performance reports quickly. Another way to reduce the cost of shipments is to ship only during off-hours. This is especially helpful during the peak shipping season when capacity is tight and the shipping cost is higher.
